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Call Us: 1300 900 675
About buyster
Who We Are buyster (yes, that's a small "b") is an Australian online retail company based in Sydney. Our aim is to offer you an unparalleled selection of great value products and excellent customer service – making your shopping experience easier, quicker and hassle free.Need any help along the way? Phone 1300 900 675 or email (service@buyster.com.au) to contact one of our experienced customer service staff (our office hours are 8:30am to 6pm Monday to Friday Eastern time).
Because we want you to feel completely confident buying from buyster we have a 30 day “no questions asked” returns policy.
buyster is a joint venture between netus an Australian technology investment company and CSN Stores, one of the leading online retail companies in the USA. Who are CSN Stores? CSN Stores is one of the top 3 online retailers of home and office products in the USA. Founded in 2002 and headquartered in Boston, it now employsover 400 people and achieved over US$200 million in sales in 2007. Read more about CSN Stores. Who are netus? netus is an Australian technology investment company. Backed by News Ltd, they have a range of experience in the Australian market and their leadership team have experience from some of the top online businesses in Australia – including Expedia and eBay. Read more about netus. How do I return an item I bought from a buyster store? We want you to be able to shop with confidence - nobody wants to be stuck with an item that they don't want. With buyster, you won't be. You can return an item that you bought from us for any reason within 30 days of receiving the item - no questions asked.
If you decide to return your item then we'll refund the purchase price, less two delivery fees (to cover the outward and inbound delivery costs). The item must be returned in its original condition so that we can endeavour to re-sell it. When will my purchase arrive? Each product page has an estimated delivery time that will give you an idea of how long your purchase will take to get to you. Once you have ordered the item, we will update you via email with an estimated delivery date. Is my credit card information safe? When you make a purchase on a buyster site we protect the information with SSL, the industry standard encryption technology, to ensure that all your details remain encrypted. Where do you get your products from? Our products are sourced from some of the top brands in Australia and their distributors. If you are based in Australia (at the moment we are unable to work with suppliers without an Australian warehouse) and think your products would be a good fit for buyster please contact us by emailing service@buyster.com.au or phone 1300 900 675. How can I contact buyster?
By Phone:1300 900 675
By Email:service@buyster.com.au
By Fax:02 8264 3226
By Mail: buyster
buyster bedroom
PO Box K475
Haymarket, NSW 1240
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Call us at 1300 900 675, 8.30am-6pm AEST Mon-Fri
buyster pty ltd - ABN 40 130 893 579, PO Box K475, Haymarket, NSW 1240
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